Works great. I showed it to my physio, he tried it and bought a bunch too. So ur welcome for a few extra units sold. Thank Joe Rogan for the shout out. That’s what got my attention.
Warranty Claim
At Pulse Cup, we stand behind the quality of our products and are committed to providing exceptional service. If you experience any issues with your purchase that you believe may be covered under warranty, please review our Warranty Claim Policy below.
Warranty Coverage
Pulse Cup products come with a standard 1-year warranty against manufacturing defects from the date of purchase. This warranty covers defects in materials and workmanship. If you have purchased a product with a 10-year or lifetime warranty, those extended warranty terms will apply.
Warranty Coverage Includes:
- 1-Year Warranty: Covers defects in materials and workmanship for 1 year from the date of purchase.
- 10-Year Warranty: Extended coverage for 10 years from the date of purchase, as specified at the time of purchase.
- Lifetime Warranty: Lifetime coverage for as long as the product is owned by the original purchaser, as specified at the time of purchase.
Exclusions:
- Damage resulting from misuse, accidental damage, normal wear and tear, or unauthorized modifications.
- Products not covered under the specific warranty terms provided.
Making a Warranty Claim
To make a warranty claim, please follow these steps:
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Contact Us: Email our support team at support@thepulsecup.com with the following information:
- Order number
- Description of the defect or issue
- Photos or videos of the defect (if applicable)
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Provide Proof of Purchase: Include a copy of your receipt or order confirmation email to verify the purchase date and warranty coverage.
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Receive Instructions: Once we review your claim, we will provide instructions on how to proceed. This may include returning the defective item to us for inspection.
Return of Defective Items
If your claim is approved, you may be required to return the defective item to us. Please follow the process in our Refund & Return Policy Page.
Resolution Options
Upon receiving and inspecting the defective item, we will determine the appropriate resolution. Options may include:
- Replacement: We will send you a replacement item at no additional cost.
- Repair: We will repair the defective item and return it to you.
- Refund: If a replacement or repair is not possible, we will issue a refund to your original payment method.
Exclusions
Please note that the following issues are not covered under warranty:
- Misuse or Abuse: Damage caused by improper use or handling.
- Normal Wear and Tear: Wear and tear that occurs naturally over time.
- Unauthorized Modifications: Any modifications or repairs made by individuals not authorized by Pulse Cup.
- Accidental Damage: Damage resulting from accidents or mishaps.
Warranty Period
- Standard 1-Year Warranty: Begins on the date of purchase and lasts for 1 year.
- 10-Year Warranty: Applies if purchased at the time of purchase, lasting 10 years from the date of purchase.
- Lifetime Warranty: Applies if purchased at the time of purchase, for the lifetime of the original purchaser.
Next Steps
Once your warranty claim is approved, please refer to our Return and Refund Policy page for more information.
Feedback
We are dedicated to ensuring your satisfaction and welcome any feedback regarding our products or services. If you have any questions or concerns about your warranty claim, please contact us at support@thepulsecup.com.
Thank you for choosing Pulse Cup!
Customer Reviews
Overall rating: 4.9 / 5 from 2753 reviews.
This thing is really worth the money. It relieved my extremely inflamed back muscles between my shoulder blades and have been pain free for a week. Its really incredible. Im using it all over now. My hips, entire back, from of shoulders. Where ever I feel pain. Its legit. 💯
The Pulse Cup is so good!! I've been using it for my cramps by just putting it on my lower back. Actually helps a lot. I've recommended this to my sisters :) Super happy with the Pulse Cup!
The Pulse Cup is so good!! I've been using it for my cramps by just putting it on my lower back. Actually helps a lot. I've recommended this to my sisters :) Super happy with the Pulse Cup!
Fast shipping and excellent product that works. Well done, I highly recommend the Pulse Cup
I use this regularly now, not just for post-workout lol, came as advertised
Fast shipping and excellent product that works. Well done, I highly recommend the Pulse Cup
I use this regularly now, not just for post-workout lol, came as advertised
This stuff simply works, saved me from buying those expensive massage guns� 5 stars.
This stuff simply works, saved me from buying those expensive massage guns� 5 stars.
It is well 100% of warmth I recommend we will try more
One of the best purchases in the last 5 years. God sent.
10/10
Worth the retail price to be honest so I just tipped. 100 stars.
Excellent, I apply the night until twice a week and recovered my knee
This helped my mum so much thank you guys 5 stars well deserved!
Excellent Product good material, very practical and functional once you understand the functions everything is going well, I recommend it a lot. The only thing that would be good is if I could order more wrist suction mouth sizes thank you
We were surprised by the quality of the devices. Well solid, of great construction. Both work wonders and have very good suction. I recommend 100% the product.
Not usually do a review but I do this! Now no need to pay masseur
Arrived quickly .. Thank you
Very happy with the purchase looks very good the suction cup arrived well protected thank you very much
Everything works right! We will order more!
Arrived in good condition. If the suction cup works well.
Excellent Product. works as stated. only down side it needs a lot of power max per charge 3 cuppings.
If you go to gym regurlary I can't recommend the Pulse Cup enough.
It arrived faster than expected, now we just need to try it but it looks excellent
already using very good I recommend
The truth is item with a quality well above its exelent price!!
I've ordered me more awesome cupping device.
Very happy with this. Highly recommened
Good Product. Functions as expected. Short-press power button to switch between the two modes. Suction is very very strong, I can use the breathing mode and for a short time only. Can recommend Pulse Cup.
it is working perfectly, I tested it and it seems to be very powerful, I quite liked what arrived without a doubt I recommend
Works very well, pay attention to the start because the suction is very strong even at the minimum power.
It is well 100% of warmth I recommend we will try more
One of the best purchases in the last 5 years. God sent.
Definitely works, I use this everytime I'm sore, thank you
Worth the retail price to be honest so I just tipped. 100 stars.
This helped my mum so much thank you guys 5 stars well deserved!
Excellent, I apply the night until twice a week and recovered my knee
Excellent Product good material, very practical and functional once you understand the functions everything is going well, I recommend it a lot. The only thing that would be good is if I could order more wrist suction mouth sizes thank you